Write to us
Write to the lodge
There's no form and no chat robot here, just an inbox that a person reads. Email is the best way to reach us.
What to write about
Good reasons to get in touch
- A game misbehaving: tell us which game, what you pressed and what you saw. A screenshot helps.
- Something on the site that's wrong, unclear or hard to use, including accessibility problems.
- Questions about privacy, or a request about information you've sent us.
- Concerns about someone under 19 using the site.
- Kind words. We read those twice.
Please don't send passwords, card numbers or other sensitive details. We'll never ask for them.
When to expect a reply
We aim to answer within three working days, usually sooner. Privacy requests are answered within 30 days.
By post
Spinorly
c/o spinorly.com
hello@spinorly.com
If you need help with gambling rather than with Spinorly, ConnexOntario is available 24/7 at 1-866-531-2600.